Rationally Wellby Hinge Testlab
For supplement brands · founding access

Finally, something you can actually say out loud.

Today your claims are borrowed: studies about the ingredient, run on people who never bought from you. We measure your own customers, hand you the sentences you can publish, and show you why some of them respond and some do not.

Published pricing, no outcome promises, ever.
Measured on your own customers Example

"78% of 190 of our customers reported waking feeling more rested by week 8, compared with their own experience before they started."

Self-reported within-person change.
Not a controlled clinical trial.
Right now

You make these calls in the dark.

You ship a product you believe in, then you start guessing. You read about a refund on Monday and cannot tell whether the formula missed or the person quit too early. You watch a loyal customer churn and never learn they were two weeks from feeling it.

The work you got into this for slowly turns into decisions you make blind. The alternative used to be a study you would run once and shelve.

Ad spend
You scaled to the wrong people.
Nothing told you who responds, so the budget found everyone.
Refund
You read about it Monday.
Weeks after a check-in would have told you quietly.
A fan
The case study you never built.
A five-star customer you could have featured, if you had known who they were.
Churn
They quit at week three.
Two weeks from the effect they would have felt.
We are early, so there is no wall of logos here. There is this instead.
01

The analysis plan is locked and date-stamped before anyone enrolls.

02

The complete distribution is reported, every customer measured against their own starting point.

03

Our fee does not move with your result. We are paid the same either way.

What you can finally say

Your customers already know. Now you can say so.

We measure the people who actually bought your product, each against their own starting point, and hand you the exact sentence their answers support. Not a number and a shrug. The wording, the disclosure that rides next to it, and the file that defends it.

Every part of it, explained →
The sentence we hand youExample
78%1 of 190 of our customers2 reported3 waking feeling more rested4 by week 85, compared with their own experience before they started6.”
1

The figure. Fixed in the analysis plan before anyone enrolled.

2

The sample. Who the sentence is about, and who it is not.

3

The verb. Perception, not effect. The word that keeps you on the right side of the line.

4

The outcome. In your customer's language, from the cleared vocabulary.

5

The timepoint. The week response shows up, not the week your guarantee ends.

6

The anchor. The phrase nobody on your shelf can write, because they never met the customer before she started.

7

The disclosure, already written and sized for the surface.
Self-reported results reflecting within-person change over time, not a controlled clinical trial. Measurement commissioned by [your brand]. Individual experiences vary.

Where the two jobs meet

A cofactor you can publish raises the number.

Add a condition your customer controls and your claim gets stronger and more defensible at once, because it names who the number is about. Add one we only estimated, and it stays inside.

The dashboard is yours to see, all of it, the misses included. What you may publish is the cleared set. We draw the line before you do.

The same read, three conditions deepExample
78%
Everyone evaluablen 190 · the base you can always publish
Publishable
84%
Plus took it five or more nights a weekn 120 · a behavior we measured directly
Publishable
89%
Plus adequate B12 and iron intaken 75 · estimated from a diet question, not a blood test
Internal only
The best number in your study is the one we will not let you print. A nutrient status is an inference, and a claim built on it invites your customer to read a deficiency into her own non-response. Strong enough to build on, so send it to merchandising, not marketing.

See the exact sentences your own customers would support, on one of your products, before any call.

See your demo
A claim you shelve, or understanding that compounds

Why this is different.

The usual study tests a panel of strangers once and hands you a marketing line. We measure your own customers, continuously, and show you who responds, when, and why.

A claims studyRationally Well
Who is measuredA panel of matched strangersYour own customers
Who is in the denominatorThe people still taking itEveryone who enrolled at purchase, the quitters included
How oftenOnce, then it agesContinuously, refreshed as buyers arrive
What you getOne average, one claimWho, when, and why, plus the sentence you can publish
The deliverableA line for the label, then shelvedA living read you act on
The incentivePaid to produce a sellable claimPublished pricing that does not move with your result
The science

People respond differently, and that is documented.

People respond differently to the same nutrient for reasons that are documented in the published literature. We read each customer against their own baseline and report the spread.

Documented · responder by baseline

Response can depend on where you start.

In a two-year randomized trial, a B-vitamin regimen was associated with a slower rate of brain atrophy, concentrated in people with high baseline homocysteine (about 53% lower rate in that subgroup).

Smith et al., PLoS One, 2010 (VITACOG). DOI
Documented · responder by genotype

Response can depend on who you are.

In a randomized omega-3 trial, how much reached the brain differed by genotype: the rise in brain EPA was roughly three times greater in people without the APOE4 variant than in carriers.

Arellanes et al. (Yassine lab), EBioMedicine, 2020. DOI

These are cognition studies. We include them as documented examples that response can vary by baseline and by genotype. They are not evidence about sleep, supplements, or any product on this page. The point is narrow: people differ, and the difference is measurable.

Common questions

What brands ask first.

What exactly do we walk away with? +
The Claims Packet: the exact sentences you may publish, each with its figure, sample size, and timepoint; the disclosure block that rides alongside them; the responder read (who responded, who did not, what separates them); the full report including every outcome that did not move; and a closed substantiation file for the day someone asks you to back the number. Publication is your call, at the end, not a decision you make when you sign.
How do you make money? Do you take a cut of our sales? +
No, and not ever. A one-time build, then a monthly fee for the measurement itself, both published on the Plans page. We are paid the same whether your responder rate is high or low. That is the structure, and it is the product.
Is this IRB reviewed? +
It is not a clinical investigation, so it does not require an ethics board. What protects your number is different, and for your purposes more relevant: the analysis plan is locked and date-stamped before anyone enrolls, the complete distribution goes in the report, and our fee does not move with the result. An ethics board reviews participant welfare. It does not review whether your vendor cooked the number.
What happens if the data comes back unflattering? +
You get it, with its limits intact, and it is still yours. Non-response is a research result, not an admission. A brand that measured and learned sits in a better position than one that never looked, and knowing which of your customers quit before the window is worth more than a number that flattered you.
Do you promise results, or a seal? +
Neither. We run consumer perception studies, not certification, and we do not issue a badge. We promise honest measurement. A sourced, believable result earns more trust than a perfect-sounding one.
Does the companion coach my customers? Does that change the read? +
Yes, and we are transparent about it. The companion actively supports follow-through with reminders, encouragement, and your customer's own progress reflected back, not advice on what to take. Because of that support, the read reflects the real-world experience, your product plus the support around it, and we label it that way every time. It is what your customer actually lives, measured honestly.
What keeping more customers is worth

Put a number on retention.

You set the improvement you want to model, and we do the math on your own numbers. Prefilled with Example figures, change any field to use yours.

$

You set this. It is your hypothesis to model, not our promise.

Estimated added revenue
$18,000
a year, estimated from the numbers you set above
25
more customers kept, per month
$1,500
added revenue, per month
≈ 1.8x a first year of Rationally Well
The Founding Partner base offer is $4,000 (was $8,000, 50% off while early) and covers up to 300 active testers, then from $500 a month in the test phase for the measurement itself.
The pilot runs on up to 300 active testers, and the playbook it produces, who responds, who quietly quits, and when, applies to your whole base. That is what this models.
You set the improvement to model. Rationally Well measures and reports. It does not promise a result.
Pricing

Published, and it does not move with your result.

No call required to see it.

One-time build
$4,000 $8,000
Founding rate while we are early. Stands the measurement up on your store, and covers up to 300 active testers.
Monthly, test phase
from $500
The measurement itself: the living dashboard, the reads, the Claims Packet, and the app your customers use.
Usage
at cost
The messaging and hosting behind your customers' check-ins, passed through, not marked up.

Beyond 300 active testers the retainer scales per active tester, set with you as you grow. The full plans page →

See your demo

See what you could say about your product.

Tell us about your brand and a good time to talk. Before the call we build a responder snapshot on one of your products, using what your own customers already say in public and the shape of the read our method produces. It is a worked example, not a measurement: nothing is measured on your customers until a cohort enrolls and sets a baseline. On the call we walk you through who a read like this identifies, when response shows up, what travels with it, and the part that does not flatter.

  • Built on your product and your own customers' public reviews, not a panel of strangers
  • The complete result, each customer measured against their own starting point
  • No spam, no sales pressure, no outcome promises